Sony said that a small percentage of Vaio laptops with Nvidia graphics chips may experience problems and the company offered to provide an extended warranty to cover the cost of repair. This follows similar statements by Apple, Hewlett-Packard, and Dell.
Sony Vaio VGN-AR series laptop
(Credit: Sony)Nvidia first disclosed the problem with its graphics chips in July 2008, saying at the time that graphics processors manufactured with a certain material set were failing in the field at a higher than normal rate.
In a Sony eSupport USA notice dated August 3, the company said: “Sony, in cooperation with Nvidia, has been looking into any possible effect to Vaio notebooks with Nvidia graphic processors. Until recently we had not identified any Vaio models that were affected by this issue.”
The statement continues. “However, after closely monitoring the situation, Sony has now determined that a very small percentage of Vaio computers with the Nvidia graphics chips may experience this issue. These PCs may exhibit distorted video, duplicate images or a blank screen due to a failure of the Nvidia graphics chip.”